Ordinary PeopleExtraordinary Dreams
Ordinary PeopleExtraordinary Dreams
Mailing Address:
Lebuh Cemerlang,
Desa Cemerlang,
81800 Ulu Tiram,
Johor, Malaysia.
Opening Hours:
Mon - Fri 9.00am – 5.00pm
Sat & Sun 9.30am – 3.30pm
Tel: +607-8636 888 or
WhatsApp 011-13052008
For course enquiries, WhatsApp Only
011-13052008 (English)
011-13052015 (Mandarin)
011-35433040 (Diploma Airline Services)
For Accounts-related matter, WhatsApp 011-13052006
(Finance)
For course information, please email: marketing@crescendo.edu.my
For International Students enquiry, please email: international@crescendo.edu.my
For Suggestions/Complaints/Grievances, please email:
feedback@crescendo.edu.my
For Scholarship/Bursary, please email:
studentsupport@crescendo.edu.my
[Note: For students coming from household income of less than RM4,000 per
month.]
A Practical-Oriented Programme
Build a strong foundation in core tourism and business management functions, this programme equips you with operational, supervisory and managerial knowledge and skills to prepare you for a wide range of careers in tourism-based sectors.
Industrial Training
Final year industrial training will broaden your experience of the industry and provide you with invaluable exposure that prepares you to become a smart, well-rounded manager in the tourism sector.
The Highest Standards of Customer Service
In this programme, you are trained with the highest standards of practice to demonstrate professionalism in accordance with ethical and best practices in hospitality and tourism as well as the service industry.
Prioritises Skills for a Successful Management Career
This diploma allows you to effectively learn how to integrate managerial and supervisory skill with adaptability and self-management to achieve success in a corporate environment. In addition, you will learn how to formulate ideas with an analytical approach to ensure effective problem-solving at a corporate level with creativity and innovation.
Crescendo’s Diploma in Tourism Management is structured according to the needs of the Tourism Industry
1st Year
| Semester 1 | Semester 2 | Semester 3 |
| Introduction to Hospitality & Tourism | Computer Reservation System | Tourism Transportation |
| Fundamentals of Tourism | Principles of Finance | Academic English |
| Professional Etiquette & Customer Service | Introductory Japanese/Mandarin/Korean (Level 1) | E-Commerce |
| Sales & Promotion in Tourism | Human Resource Management | |
| Bahasa Melayu Komunikasi/Malaysian Studies | Introductory Japanese/Mandarin/Korean | |
| Communication Skills |
Semester 1 | Semester 2 | Semester 3 |
| Geography & Culture in Tourism | Cross Cultural Studies | Travel Agency & Tour Operations Management |
| Airfares & Reservation System | Park & Recreation Management | Tour Planning & Guiding |
| Food & Beverage Service Management | Tourism Region Characteristic | Meeting, Incentive, Convention and Event |
| Introductory Japanese/Mandarin/Korean (Level 3) | Sustainable Tourism Management | |
| Entrepreneurship Management | ||
| Teamwork- Cohesion Development |
3rd Year- Industrial Training (4 to 6 months)
| Hotel Manager | Customer Relations Manager | Tourism Marketing Manager |
| Travel Agency Manager | Tour Group Operator | Events Manager |
| Travel Agent | Resort Manager | Restaurant Manager |
A pass in SPM with a minimum of 3 credits including English OR
A pass in UEC with a minimum of 3 credits including English
April Intake: (1) 1st-30th March | (2) 1st-30th April
September Intake: (1) 1st-30th August | (2) 1st-30th September