Crescendo International College - Johor | World-class Qualifications, Affordable Fees

Programmes

Certificate Programme

Certificate in Cabin Crew Fundamentals

Pre-U Programmes

Diploma Programmes

University of London Degree Programmes

How to Contact Us

Mailing Address:
No 3, Jalan Lebuh Cemerlang,
Taman Desa Cemerlang,
81800 Ulu Tiram,
Johor, Malaysia.

Opening Hours:
Mon - Fri 9.00am – 5.00pm

Tel: +607-8636 888 or
WhatsApp +6019-784 3688

For programme enquiries, WhatsApp
+6019-784 3688
+6011-35433040 (Diploma in Airline Services)

For Accounts-related matter, WhatsApp +6011-13052006 (Finance)

For Course Information, please email: marketing@crescendo.edu.my

For International Students enquiry, please email: international@crescendo.edu.my

For Suggestions/Complaints/Grievances, please email:
feedback@crescendo.edu.my

For Scholarship/Bursary, please email:
studentsupport@crescendo.edu.my
[Note: For students coming from household income of less than RM4,000 per month.]

Diploma in Tourism Management

About Crescendo's Diploma in Tourism Management

[MOHE Approval Code: (N/812/4/0209)(11/2025)(MQA/PA14040)]

The Diploma in Tourism Management will put you on the path to develop a career in one of the fastest growing global industries that allows you to travel, meet and engage with a diverse mix of people. This 2 years and 4 months programme is specifically designed to combine hands-on experiences with class lectures. As a student, you will gain knowledge and skills to enhance your employability in the hospitality and tourism industry through relevant courses.

Course Highlights

A Practical-Oriented Programme
This programme shall equip you with the relevant knowledge and skills to prepare you for a wide range of areas in the tourism industry. E.g. you will learn various softwares (e.g. Amadeus, etc) required in this industry which will make you more marketable.

Industrial Training
Final semester industrial training will provide you with invaluable exposure which will broaden your work & life experience as well as enhancing your network; thus, providing you an insight into the specific areas where you want to start your career.

Skills & Knowledge for a Successful Career Progression
You will also learn knowledge & skills that (such as managerial skills & strategic thinking) will prepare you for your future career progression. These knowledge & skill will make you more adaptable to the various levels of management & will certainly gives you the advantage.

Progression to a degree

If you wish to further your studies and get a hospitality degree, please let us refer you to our partner institutions in Singapore, Malaysia and overseas where you can get the best credit transfer.

Course Structure

Crescendo’s Diploma in Tourism Management is structured according to the needs of the Tourism Industry

1st Year

*Semester 1*	*Semester 2*	*Semester 3*
Introduction to Hospitality & Tourism	Computer Reservation System	Tourism Transportation
Fundamentals of Tourism	Principles of Finance	Academic English
Professional Etiquette & Customer Service	Introductory Japanese/Mandarin/Korean (Level 1)	E-Commerce
Sales & Promotion in Tourism		Human Resources Management
Bahasa Melayu Komunikasi/Malaysian Studies		Introductory Japanese/Mandarin/Korean (Level 2)
		Communication Skills

2nd Year

*Semester 1*	*Semester 2*	*Semester 3*
Safety Health & Security in Tourism	Cross Cultural Studies	Travel Agency & Tour Operations Management
Geography & Culture in Tourism	Park & Recreation Management	Tour Planning & Guiding
Introductory Japanese/Mandarin/Korean (Level 3)	Tourism Region Characteristic	Meeting, Incentive, Convention and Event
Airfares & Reservation System		Sustainable Tourism Management
Comparative Religion		Entrepreneurship Management
		Teamwork - Cohesion Development

3rd Year- Industrial Training (4 months)

Prospective Careers

Hotel Manager	Customer Relations Manager	Tourism Marketing Manager
Travel Agency Manager	Tour Group Operator	Events Manager
Travel Agent	Resort Manager	Restaurant Manager