Ordinary PeopleExtraordinary Dreams


How to Contact Us

Mailing Address:
Lebuh Cemerlang,
Desa Cemerlang,
81800 Ulu Tiram,
Johor, Malaysia.

Opening Hours:
Mon - Fri 9.00am – 5.00pm
Sat 9.00am – 3.30pm

Tel+607-8636 888 or
WhatsApp +6011-13052008

For course enquiries, WhatsApp
+6011-13052008 (English)
+6011-13052015 (Mandarin)
+6011-35433040 (Diploma in Airline Services) 
For Accounts-related matter, WhatsApp +6011-13052006 (Finance)

For course information, please email: marketing@crescendo.edu.my

For International Students enquiry, please email: international@crescendo.edu.my

For Suggestions/Complaints/Grievances, please email:

For Scholarship/Bursary, please email:
[Note: For students coming from household income of less than RM4,000 per month.]

Diploma in Tourism Management


About Crescendo's Diploma in Tourism Management

[MOHE Approval Code: (N/812/4/0209)(11/2025)(MQA/PA14040)]
The Diploma in Tourism Management will put you on the path to develop a career in one of the fastest growing global industries that allows you to travel, meet and engage with a diverse mix of people. This 2 years and 4 months programme is specifically designed to combine hands-on experiences with class lectures. As a student, you will gain knowledge and skills to enhance your employability in the hospitality and tourism industry through relevant courses.

A Practical-Oriented Programme
This programme shall equip you with the relevant knowledge and skills to prepare you for a wide range of areas in the  tourism industry. E.g. you will learn various softwares (e.g. Amadeus, etc) required in this industry which will make you more marketable.

Industrial Training
Final semester industrial training will provide you with invaluable exposure which will broaden your work & life experience as well as enhancing your network; thus, providing you an insight into the specific areas where you want to start your career.

Skills & Knowledge for a Successful Career Progression
You will also learn knowledge & skills that (such as managerial skills & strategic thinking) will prepare you for your future career progression. These knowledge & skill will make you more adaptable to the various levels of management & will certainly gives you the advantage.

Progression to a degree

If you wish to further your studies and get a hospitality degree, please let us refer you to our partner institutions in Singapore, Malaysia and overseas where you can get the best credit transfer.

Crescendo’s Diploma in Tourism Management is structured according to the needs of the Tourism Industry

1st Year 

Semester 1Semester 2 Semester 3 
Introduction to Hospitality & TourismComputer Reservation System Tourism Transportation
Fundamentals of TourismPrinciples of Finance Academic English
Professional Etiquette & Customer ServiceIntroductory Japanese/Mandarin/Korean (Level 1)E-Commerce
Sales & Promotion in Tourism Human Resource Management
Bahasa Melayu Komunikasi/Malaysian Studies Introductory Japanese/Mandarin/Korean
  Communication Skills

2nd Year

Semester 1

Semester 2

Semester 3 

Geography & Culture in TourismCross Cultural StudiesTravel Agency & Tour Operations Management
Airfares & Reservation SystemPark & Recreation ManagementTour Planning & Guiding
Food & Beverage Service ManagementTourism Region CharacteristicMeeting, Incentive, Convention and Event
Introductory Japanese/Mandarin/Korean (Level 3) Sustainable Tourism Management
  Entrepreneurship Management
  Teamwork- Cohesion Development

3rd Year- Industrial Training (4 to 6 months)

Hotel Manager Customer Relations Manager Tourism Marketing Manager
Travel Agency Manager Tour Group Operator Events Manager
Travel Agent Resort Manager Restaurant Manager

January | April | September

A pass in SPM with a minimum of 3 credits including English OR

A pass in UEC with a minimum of 3 credits including English 

April Intake: (1) 1st-30th March | (2) 1st-30th April
September Intake: (1) 1st-30th August | (2) 1st-30th September 

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