Ordinary PeopleExtraordinary Dreams
Ordinary PeopleExtraordinary Dreams
Mailing Address:
Lebuh Cemerlang,
Desa Cemerlang,
81800 Ulu Tiram,
Johor, Malaysia.
Opening Hours:
Mon - Fri 9.00am – 5.00pm
Sat & Sun 9.30am – 3.30pm
Tel: +607-8636 888 or
WhatsApp 011-13052008
For course enquiries, WhatsApp Only
011-13052008 (English)
011-13052015 (Mandarin)
011-35433040 (Diploma Airline Services)
For Accounts-related matter, WhatsApp 011-13052006
(Finance)
For course information, please email: marketing@crescendo.edu.my
For International Students enquiry, please email: international@crescendo.edu.my
For Suggestions/Complaints/Grievances, please email:
feedback@crescendo.edu.my
For Scholarship/Bursary, please email:
studentsupport@crescendo.edu.my
[Note: For students coming from household income of less than RM4,000 per
month.]
A Practical-Oriented Programme
This programme shall equip you with the relevant knowledge and skills to prepare you for a wide range of areas in the tourism industry. E.g. you will learn various softwares (e.g. Amadeus, etc) required in this industry which will make you more marketable.
Industrial Training
Final semester industrial training will
provide you with invaluable exposure which will broaden your work & life experience as well as enhancing your network; thus, providing you an insight into the specific areas where you want to start your career.
Skills & Knowledge for a Successful Career Progression
You will also learn knowledge & skills that (such as managerial skills & strategic thinking) will prepare you for your future career progression. These knowledge & skill will make you more adaptable to the various levels of management & will certainly gives you the advantage.
Progression to a degree
If you wish to further your studies and get a hospitality degree, please let us refer you to our partner institutions in Singapore, Malaysia and overseas where you can get the best credit transfer.
Crescendo’s Diploma in Tourism Management is structured according to the needs of the Tourism Industry
1st Year
| Semester 1 | Semester 2 | Semester 3 |
| Introduction to Hospitality & Tourism | Computer Reservation System | Tourism Transportation |
| Fundamentals of Tourism | Principles of Finance | Academic English |
| Professional Etiquette & Customer Service | Introductory Japanese/Mandarin/Korean (Level 1) | E-Commerce |
| Sales & Promotion in Tourism | Human Resource Management | |
| Bahasa Melayu Komunikasi/Malaysian Studies | Introductory Japanese/Mandarin/Korean | |
| Communication Skills |
Semester 1 | Semester 2 | Semester 3 |
| Geography & Culture in Tourism | Cross Cultural Studies | Travel Agency & Tour Operations Management |
| Airfares & Reservation System | Park & Recreation Management | Tour Planning & Guiding |
| Food & Beverage Service Management | Tourism Region Characteristic | Meeting, Incentive, Convention and Event |
| Introductory Japanese/Mandarin/Korean (Level 3) | Sustainable Tourism Management | |
| Entrepreneurship Management | ||
| Teamwork- Cohesion Development |
3rd Year- Industrial Training (4 to 6 months)
| Hotel Manager | Customer Relations Manager | Tourism Marketing Manager |
| Travel Agency Manager | Tour Group Operator | Events Manager |
| Travel Agent | Resort Manager | Restaurant Manager |
A pass in SPM with a minimum of 3 credits including English OR
A pass in UEC with a minimum of 3 credits including English
April Intake: (1) 1st-30th March | (2) 1st-30th April
September Intake: (1) 1st-30th August | (2) 1st-30th September
Marriott-Westin-Renaissance Career talk 2023